My Swarovski EL 10x42's came via a friend in the UK who has links with
Swarovski in Austria. About two years ago I had a problem with the outer
casing bubbling (not uncommon in Australia). I contacted the then Sydney
agents who were very helpful. I was able to take my bins into the local
Swarovski crystal shop in Brisbane who sent them off for me and I was given
a loan pair until mine returned from Austria (about a month). Recently
Hannes from Sydney sent me some replacement eyecups at no cost.
Great bins by the way. I decided on them after one of our visits to the
British Bird Watching Fair and after I had road tested just about every
brand and model on the market.
Cheers
Roy
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