birding-aus

Swarovski's

To:
Subject: Swarovski's
From: Alan McBride <>
Date: Fri, 04 Mar 2011 22:02:23 +1100
Not quite: Leica, through Adeal in Melbourne, (their distributor in Aus) have 
always honoured the warranty on mine. I told them I bought the bins at Eagle 
Optics in Madison, Wisconsin and there has never been an issue. 

When you buy quality optics, it is a WORLD-WiDE warranty. 

I have had to pay postage down to Melbourne to Adeal but after that they have 
covered everything including return postage. Mine have been back to Germany 
twice now in 18 years or so....

No qualms, just great service from Adeal and Leica and I suspect all other 
manufacturers are the same such as Zeiss and Swarovski..

Alan


On 04/03/2011, at 21:40 , Paul G Dodd wrote:

Actually you DO have warranty. The problem is that if you buy overseas for
most brands the local agent or distributor will not honour the overseas
warranty. What this means is that you must send your goods back to the
country of origin for warranty work. I know that some manufacturers will
honour warranty on products bought overseas - Apple are certainly doing so
with the iPad, for example. I know that Nikon Australia doesn't honour
warranty on overseas purchased goods. I'm unsure about Leica and Swarovski.


-----Original Message-----
From: 
 On Behalf Of Peter Shute
Sent: Friday, 4 March 2011 3:17 PM
To: ; 
Subject: Swarovski's

Do you have any warranty at all if you do that?

Peter Shute

> -----Original Message-----
> From:  
>  On Behalf Of 
> Andrew Taylor
> Sent: Friday, 4 March 2011 3:07 PM
> To: 
> Subject: Re: [Birding-Aus] Swarovski's
> 
> On Fri, Mar 04, 2011 at 01:49:58PM +1100, Alastair Smith wrote:
>> I recently researched and bought an adaptor for my 
> Swarovski scope. No US
>> outlet (and I tried many) would sell to Australia, citing a 
> Swarovski
>> policy not to take business away from another country. I 
> too then bought
>> from Adelaide optical.
> 
> As a general bit of info - there are companies that will supply you a
> US address and ship to you any goods sent to this address - which is
> handy for buying online when the retailer doesn't ship to Australia.
> I've used hopshopgo.com - very easy to setup if you have a 
> Paypal account
> and the shipping rates were reasonable.
> 
> Andrew
> 
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