Colin and potential Nikon purchasers. From 1959 Nikon was imported and
serviced in Australia through Maxwell, but that association has ended and
Nikon Australia Pty Limited, a wholly owned subsidiary of Nikon Corporation
now handles all the servicing.
My experience (with camera equipment) of obtaining spare parts under the new
regime is very positive. They're cheap, easy to get in touch with, and will
search old equipment to find parts that aren't made anymore.
As for bins, I have a pair of Nikon Monarch 8x36 ($400 landed in Australia
from www.binoculars.com) which are fantastic, reasonably compact and
waterproof. However, I have yet to look through better bins than my
Swarovski 8.5x42 EL. Don't look at the "super-bins" unless you've got a few
grand to spend.
And remember: the best bins are the ones focussed on that bird you've been
dieing to catch up with.
Alistair
On 28/03/07, Colin R <> wrote:
Hi to all
Regarding binoculars - I have a story....
Bought a pair of Nikon Travelite 8X which can be zoomed to 24X. Small,
light, compact. Clarity at 24X is not perfect - as one would expect from
a pair of binoculars costing less than $400 - but very handy if you're
travelling and don't want to carry a scope or just want to ID that wader
right out on the edge..
However within 18 months, the rubber covering on the hand grips peeled
off after they got a little damp so I returned them to Andersons in
Capalaba south of Brisbane, via Photocontinental where I had bought
them.
I waited 6 weeks to be told bluntly on enquiry (no advice rec'd)that
they were "waiting for spare parts".
I waited another 6 weeks to be told the same but they could "return them
to me and notify me when the 'parts' arrived"
This they did and I collected them from PhotoContinental.
I waited another 2 months and called again - still waiting for spare
parts and now it's Sydney's fault because "they don't send the spare
parts up to us" and with the approach that really it's not our problem.
No apology, no offer of any other options or choices.
Finally after complete support from Photocontinental (their manager and
the Nikon representative got involved and they were very, very
helpful)and several emails backwards and forwards I was sent a brand new
pair of Travelite binoculars with no explanation, apology or excuse.
Summary? be aware that buying Nikon binoculars in Qld means Andersons
are the authorised repair shop and in my experience are not very
helpful, interested or efficient.
--
Colin Reid
So many birds, so little time......
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