Re: [gear] better recorder than 7xx?

["mdfrancey" mdfrancey]

--- In  Tim Nielsen <> wrote:

> I have to say the one thing that has impressed me more than anything
> with the Sound Devices is their customer support. Several hardware
> upgrades have come out, and it's Sound Devices policy that these are
> always free. Their firmware updates keep bringing new functionality
> as well. Their engineers are very active on their forum site, and
> they really listen closely to the customers.

YES!

This has amazed me ever since I bought the recorder.  Contrast it to
the kind of support you get from Canon or Nikon:  firmware updates
only to fix bugs, never a new feature, and your only interaction with
the company are mediated via "customer service representatives".