--- In "j.chitte" <> wrote:
>
> --- In "palmeirapfmp" <palmeirapfmp@> wrote:
> >
> > Wellcome to the club francesco,
> > my experince with EmbeddedARM support is similar to your,
> > I receieve an answer something like " I'not sure...
> > the module is hanging your system ...." etc etc..
> >
> >
> > Paulo Palmeira
> >
> > --- In "francesco_poderico" <francesco_poderico@>
> > wrote:
> > >
> > > Hi, I'm finding the support from embeddedarm.com the worst of all!!!
> > >
> > > When you ask a question to them, if you are lucky the don't reply,
> > > otherwise they reply with a wrong answer!
> > >
> > > an example? we bought 2 TS-7370 and 2 TS-7350... and we want to
> > > communicate with a TS-SER4.
> > > simple?
> > > after a week of email back and forward they admited to have a fault, and
> > > after that the communication from their side is gone! they don't even
> > > reply to our emails anymore!
> > >
> > > another example? on the document "LINUX FOR ARM ON TS-72xx" page 45 says
> > > that to access on IO space 8 bit the Base adress is 0x11c00000
> > > on the preliminary manual for the TS-7370 it says the same BA is on
> > > 0x600ff800
> > > I'm not even going to ask them whih document is correct as I know they
> > > are not going to reply me.
> > >
> > > Did you had a similar experiece?
> > >
> >
>
> Well if you don't ask them it's pretty sure they aren't going to answer. If
> you do ask them they will probably ask why the hell you expect a 72xx manual
> to give the same information as a 7370 document and why you want to apply
> 72xx doc to a different product.
>
> Amongst other things the 7370 has an on-board FGPA and only 3 DIO lines. Is
> it surprising that the IO addresses differ?
>
> If you want to know which document to believe , I'd have a wild guess and try
> the one that relates to your product.
>
> What was the fault that they acknowleged? If your requests made as much sense
> as the above I'm not surprised they stopped replying after a while.
The only 'fault' I know of is potential IRQ conflicts. I think only one of the
three ends up being useful: one conflicts with the TS7300 FPGA ethernet port,
and another one conflicts with the BAT3 board. Plus, I guess the nonstandard
pin-out on the SER4 headers, but that's clearly spelled out in BOLD LETTERS in
the manual.
And Francesco, there is quite a bit of good info archived in the yahoo ML
archive. A search for "SER4" brings up quite a bit of previous experience that
may help you. Similarly, it would be helpful if you could post the 'fault' you
mentioned, for future reference.
regards, ......... Charlie
>
> No reason not to critise if it's justified but a least try to be coherent.
>
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