ts-7000
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RE: [ts-7000] EmbeddedARM support??

To: TS-7300 <>
Subject: RE: [ts-7000] EmbeddedARM support??
From: pierrot lafouine <>
Date: Thu, 9 Apr 2009 18:49:40 -0400


I shopped a lot before buying TS boards.
One of my criteria to choose board was technical support.

I almost always got answer from them within a day to my questions (thanks Grant)

Of course I try to reduce the scope of my questions, and I send them late in night, so
they got my email soon in the morning.  And they don't develop for us ;-)
So far I have good experience with them, and I feel confident when I send question
it will be answered.

Good luck

Pierre

I'll be back
Terminator




To:
From:
Date: Thu, 9 Apr 2009 15:54:10 +0000
Subject: [ts-7000] EmbeddedARM support??



Hi, I'm finding the support from embeddedarm.com the worst of all!!!

When you ask a question to them, if you are lucky the don't reply, otherwise they reply with a wrong answer!

an example? we bought 2 TS-7370 and 2 TS-7350... and we want to communicate with a TS-SER4.
simple?
after a week of email back and forward they admited to have a fault, and after that the communication from their side is gone! they don't even reply to our emails anymore!

another example? on the document "LINUX FOR ARM ON TS-72xx" page 45 says that to access on IO space 8 bit the Base adress is 0x11c00000
on the preliminary manual for the TS-7370 it says the same BA is on 0x600ff800
I'm not even going to ask them whih document is correct as I know they are not going to reply me.

Did you had a similar experiece?




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