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RE: [ts-7000] Opinions on product?

To: <>
Subject: RE: [ts-7000] Opinions on product?
From: "Chris Heismann" <>
Date: Fri, 30 Nov 2007 15:18:26 -0700
When my company first considered the TS board for it's project, I did the same thing - I asked a bunch of questions via email directly to the company from some links I found on the site. After a few days, I tried again.  I never did get an answer from TS to either set of questions.  Based on that experience, I recommended another vendor.
 
However, the final decision wasn't mine to make, and the TS7250 was chosen for our project. At that point, I joined this list. Since that point, I've found the support from the list, both from other users and the company itself, seems to be pretty good. I'm a front line service guy, so I don't need all the technical mumbo jumbo I see here, but I subscribed as an educational effort to learn as much as I could for service reasons.  Most questions get answered within a day. I still haven't had any luck with questions sent straight to the general email address on the TS website, though questions sent to TS employees who post here have been answered promptly.
 
The project has since been set on a back burner, but I've stayed on the list because I've learned a lot just by reading each post.   Overall, I can't judge the quality of the help the list provides, because most of it is over my head. However, based on what I've seen and can understand, the level of of help seems pretty decent over all.
 
Hope that view point helps.
 
Chris Heismann


From: [ On Behalf Of Charlie Wallace
Sent: Friday, November 30, 2007 2:15 PM
To:
Subject: [ts-7000] Opinions on product?

I'm looking for an SBC for a project, i've contacted about 20 companies, and
maybe 2 replied, perhaps i have to adjust my style of questions.

Anyway, are people in general happy with the level of support from
technologic ? I've sent them an email asking for some help picking the right
components for the project i'm doing, and am waiting for a reply (its only
been since yesterday, so i'm not expecting a reply yet). I've got a number
of systems sitting in a box, because i could never get any help with them
when i hit a problem, and there are a lot of dead support forums on some
makers websites.

I'd be nice to get a system that the CAN BUS is proven to work, i've got a
few that don't, or didn't have drivers available etc.

This is what i picked for the project, i don't need all the serial ports,
but it seems to match closest. I'd appreciate any feedback.

I'm looking for a system that can run minimum of a 640x480 LCD, CAN BUS
2.0B, ADC, digital input/output and connect to a touchscreen ( which could
be via a serial/usb port, usb host would be nice ) , anything else is a
bonus, GPS , Wireless etc.

(TS-7300-64) 1

(Options)
1 OP-BBRTC (WIFI-G-USB)
1 (PS-5VDC-REG)
1 (RC-DB9)
1 (CB7-05)
1 (KITARM-7300)
1 (TS-ENC730)
1 (OP-730CAN)

Will the TS-BAT3 work with enclosure, should i get it instead? Its for an
automotive application so controlled shutdown/startup is something to
consider.

Apologies if this is the wrong place to ask this question.

cheers

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