Yes, I do, Peter. Sorry if I'm not making myself clear. I can't remember
what way the focusing wheel on others turned.
Denise
on 5/3/09 3:49 PM, Peter Shute at wrote:
> By "refocus", do you mean adjust the diopter setting?
>
> I think I tried out some Elites once, and found that you have to move the
> focusing wheel the opposite way to normal to focus. Is that correct, or am I
> thinking of a different pair?
>
> Peter Shute
>
> wrote on :
>
>> I had a focussing problem with the Bushnell Elite
>> binocularsI bought some years ago, and sent them back.
>> However, to my chagrin, they were returned unrepaired.
>> Someone in the shop had decided there was nothing wrong with them.
>>
>> So I again returned the binos. They sat around for a few
>> weeks until, one day, the Bushnell rep took a look at them,
>> and decided that, yes, I was right. They were fixed and returned.
>>
>> Meanwhile I'd been trying to guide with an old pair of Zeiss.
>> I'd given up using these because the prisms kept dislodging.
>> Not fun when you're guiding. I was not happy.
>>
>> The Bushnells are very good, but I'd never buy a pair again.
>> Bits and pieces keep falling off, and every time I use them
>> I need to refocus.
>> Denise
>>
>>
>> on 5/3/09 1:53 PM, Alan McBride at wrote:
>>
>>> Hi Judith,
>>>
>>> I don't have Swarovski's; only 3 pair of Leica bins.
>>>
>>> I just wanted to jump in and "defend" (for want of a better word) the
>>> outstanding service I have seen from Adeal in Melbourne (Lieca agent
>>> in Australia). They have had my 8 x 32 BN three times now over 15
>>> years and returned them for a similar German holiday each time. On
>>> each occasion it has been "gratis, happy to be of service, no
>>> problem" including shipping them back to me from Melbourne.
>>>
>>> They also cleaned (at my request and naturally a small charge) a 40
>>> year old pair of Leica 7 x 35's to such an extent that I cannot
>>> believe how good they are still!
>>>
>>> As we all know, service like this doesn't happen often these days so
>>> hats off to Swarovski and Leica on this. Great service, let's keep
>>> supporting them.
>>>
>>> Best
>>>
>>> Alan
>>>
>>> PS I copied my Leica contacts in, in case anyone needs help:-)
>>>
>>>
>> **********************************************************************
>>> ***
>>> Alan McBride
>>> Birding Guide +
>>>
>>> http://web.me.com/amcbride1
>>>
>>> Good planets are hard to find; until we do, please, be green and
>>> read from the screen
>>>
>>> e-mail:
>>> Skype: mcbird101
>>> Tel: + 61 2 9973 3141
>>> Mob: + 61 419 414 860
>>> Fax: + 61 2 9973 2306
>>>
>>> This e-mail and any files transmitted with it are confidential and
>>> intended solely for the use of the individual or entity to which they
>>> are addressed. If you have received this e-mail in error please
>>> notify the sender. This e-mail is also subject to copyright. No part
>>> of it should be reproduced, adapted or transmitted without the prior
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>>>
>> **********************************************************************
>>> ***
>>>
>>>
>>>
>>> On 05/03/2009, at 15:10 , Judith Hoyle wrote:
>>>
>>> Hi All,
>>>
>>> I know I have done a posting on this before after Swarovski repaired
>>> my ELs after my son jumped off a cliff into sand holding my
>>> binoculars (and yes he survived the fall and my reaction!). They
>>> were sent off to Austria with a full account of how they were
>>> damaged but came back with pristine lenses - no charge.
>>>
>>> In December last year Gavin knocked them off the shelf and broke one
>>> of the neck strap brackets on his shin (ouch!). Off I went back to
>>> the store to arrange another Austrian holiday for my bins. The
>>> salesman was certain there would be a charge. On the basis of my
>>> experience earlier in the year, I told him I would be very surprised
>>> if there was.
>>>
>>> I have just picked them up today (above mentioned son forgot to pass
>>> on the message that they had been ready since Feb 11!). Both neck
>>> strap brackets replaced. Both eye cups replaced (this had not been
>>> requested) and all the spots showing minor wear, such as a bits of
>>> silver coloured metal showing through the black, completely and
>>> invisibly repaired, or replaced! If not for the serial number I
>>> would have been convinced that I had been given a new set of bins.
>>>
>>> Yes, the new Leica binoculars are lovely (I am lucky enough to have a
>>> sister who lends me hers when mine are off tripping around Europe),
>>> but if I had to make the choice again, I think the after sales
>>> service Swarovski provide is so above and beyond the call of duty
>>> that they would get my custom again!
>>>
>>> Kind regards
>>>
>>> Judith
>>>
>>> Judith Hoyle
>>>
>>> Brisbane
>>> 0437549301
>>>
>>>
>>>
>>> _________________________________________________________________
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