We should have posted, Eddie of Technologic and I have been
working together off the list.
Craig
evil666demonic wrote:
>
>
> Our company has sent several emails over the past six months+ to
> support. *ALL* of them have gone unanswered. The good news: Phone
> calls to the company are always answered and we have received fabulous
> support that way. Also, this mailing-list is filled with extremely
> helpful people.
>
> I'm not sure what the story is with their support email, but its a
> shame. It casts a bad light on the company's level of support that
> doesn't deserve it...through telephone or this user-group, the support
> is really quite good.
>
> --- In <ts-7000%40yahoogroups.com>, Craig
> Gates <> wrote:
> >
> > I have a question, I have sent to support @ twice now and have
> > not gotten a response, on 11/17 and yesterday. Can I get my question
> > answered? It deals with the NVRAM2 card and using it on
> > a 7250. Without any answer, both of the NVRAM2 cards are
> > worthless to me unless I can get all 2MB to be visible on the
> > 7250 board.
> >
> > Craig
> >
> > dawydiuk wrote:
> > >
> > > Hello,
> > >
> > > > I've emailed twice to info@ as listed on the web-site.
> > > > (clicking on the website link so I couldn't have mistyped)
> > > > Didn't receive any replies and it's been a week.
> > > > How can I order something from a company that doesn't even reply
> > > email?
> > >
> > > I believe your email server may have some configuration problems. I
> > > checked our email logs and I see your email server has been
> > > contacting Technologic Systems email server every 30 minutes for the
> > > past week. Your mail server then does not reply and the connection is
> > > dropped by our mail server. Also I have received your email, I
> > > responded about a week ago. According to our logs the email went out
> > > ok. You may want to mention these problems to your network admin...
> > >
> > > //Eddie
> > >
> > >
> >
>
>
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