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[ts-7000] Re: No Response from Tech Systems email?

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Subject: [ts-7000] Re: No Response from Tech Systems email?
From: "dawydiuk" <>
Date: Wed, 05 Dec 2007 15:15:09 -0000
Hello,

> I have a question, I have sent to support @ twice now and have
> not gotten a response, on 11/17 and yesterday. Can I get my 
question
> answered? It deals with the NVRAM2 card and using it on
> a 7250. Without any answer, both of the NVRAM2 cards are
> worthless to me unless I can get all 2MB to be visible on the
> 7250 board.

I apologize, I do have your email in my inbox and I have been meaning 
to setup a TS-NVRAM2 to see if I can reproduce the failure you 
reported but have not yet done so. I will test this out now and send 
an email shortly with my findings...

//Eddie

> dawydiuk wrote:
> >
> > Hello,
> >
> > > I've emailed twice to info@ as listed on the web-site.
> > > (clicking on the website link so I couldn't have mistyped)
> > > Didn't receive any replies and it's been a week.
> > > How can I order something from a company that doesn't even 
reply
> > email?
> >
> > I believe your email server may have some configuration 
problems. I
> > checked our email logs and I see your email server has been
> > contacting Technologic Systems email server every 30 minutes for 
the
> > past week. Your mail server then does not reply and the 
connection is
> > dropped by our mail server. Also I have received your email, I
> > responded about a week ago. According to our logs the email went 
out
> > ok. You may want to mention these problems to your network 
admin...
> >
> > //Eddie
> >
> >
>




 
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