Problems with the Birding Shop

To: <>, "'Bill Stent'" <>
Subject: Problems with the Birding Shop
From: "Steve" <>
Date: Fri, 16 Jul 2010 12:49:13 +1000
Bill and Russell....My apologies. I actually meant Birds Australia not
Birding-Aus. That's where I found out about the Birding Shop.
Steve Murray

-----Original Message-----
Sent: Friday, 16 July 2010 9:22 AM
To: Bill Stent
Cc: Steve; 'John Penhallurick'; 
Subject: Problems with the Birding Shop

Thanks, Bill.

Can I clarify that there is NO connection between Birding-Aus and  
Birds Australia? The Birding Shop used to share premises with Birds  
Australia but I think that is no longer the case.
There is no longer a link from the new  birding-aus website
) to the Birding Shop.
The old birding-aus website is likely to disappear soon as I no longer  
have access to that server.

Russell Woodford
Birding-Aus List Owner

Geelong   Victoria   Australia

On 16/07/2010, at 8:05 AM, Bill Stent wrote:

> No, Steve, the Birding-Aus newsgroup is not connected with the  
> Birding Shop (or Birds Australia for that matter) in any way.
> Poor Russell must be having a heart attack.
> Bill (moderator)
> --------------------------------------------------
> From: "Steve" <>
> Sent: Friday, July 16, 2010 7:48 AM
> To: "'John Penhallurick'" <>;
> >
> Subject: RE: [Birding-Aus] Problems with the Birding Shop
>> Dear Birders..... In September 2009 I ordered 9 of the Boca CD's  
>> from the
>> Birding Shop. 5 of them arrived after a couple of months. After  
>> several
>> months of unanswered emails and fruitless phone calls I eventually  
>> received
>> two more. I am still missing 2 and I think I have done my money on  
>> those. I
>> became so frustrated I ordered the remaining CD's directly from  
>> BOCA and
>> they arrived within a couple of days. If anyone is thinking of  
>> getting the
>> BOCA CD's I would strongly recommend ordering them from BOCA  
>> direct. The
>> Birding Shop did not answer any of my emails and it is almost  
>> impossible to
>> get them on the phone. I do not know if this business is linked in  
>> any way
>> to Birding-aus (there is a link I think from the website)...I hope  
>> not.
>> Steve Murray
>> -----Original Message-----
>> From: 
>>  On Behalf Of John  
>> Penhallurick
>> Sent: Thursday, 15 July 2010 11:46 PM
>> To: 
>> Subject: [Birding-Aus] Problems with the Birding Shop
>> Dear Friends,
>> Please note the email from Roger Giller below.  It appears that  
>> something
>> very odd is going on with the Birdingshop.  I placed an order for 3  
>> CDs last
>> Sunday night.  The credit card payment was processed on the same  
>> day, maybe
>> by some automated process. No CDs have arrived. I have tried to  
>> call them
>> repeatedly during the week, but the phone always goes through to
>> messagebank.  I have contacted the Camberwell Police and asked them  
>> to
>> investigate. I will be contacting birding-aus tomorrow morning,  
>> since they
>> appear to be the lease-holders of the shop. I would advise everyone  
>> not to
>> make any purchases from the birding shop until this who matter is  
>> clarified.
>> Dr John Penhallurick
>> 86 Bingley Cres
>> Fraser A.C.T. 2615
>> Australia
>> email:
>> Phone: Home (612) 62585428
>> Mobile:0408585426
>> Please visit my website:
>> -----Original Message-----
>> From: Roger Giller 
>> Sent: Thursday, July 15, 2010 11:04 PM
>> To: John Penhallurick
>> Subject: Re: [Birding-Aus] Some bird calls
>> Hello John,
>> The Birding Shop appears to be having some difficulties to say the  
>> least.
>> Note at the top of their web page the call for expressions of  
>> interest in
>> purchasing the business.
>> I ordered three quick-release tripod heads last December, paying by  
>> Pay-Pal.
>> After lots of phone calls and emails I have received two, several  
>> weeks
>> apart, around April/May. They obviously had no stock, and no way of
>> purchasing them from the wholesaler/agents as I confirmed the  
>> latter had
>> plenty of stock. Any emails I sent with the subject line "Missing  
>> Order"
>> received an automated response to say that my order was being  
>> processed. I
>> eventually made phone contact with the proprietor Charles who got  
>> me the two
>> I received. Both were obviously not new, but nothing wrong with them.
>> Charles hinted that there had been some financial problems caused  
>> by a
>> former employee. I understand he is no longer associated with the  
>> business.
>> I still call and leave another message every so often, but never  
>> get a call
>> returned. I'm just glad I did not order a complete set of HANZAB.
>> Based on my experience I would be most surprised if you ever  
>> receive the
>> CDs. If you have any contacts in Melbourne you could ask them to
>> investigate.
>> I hope your Central Australia trip goes well. Sounds like a good  
>> time to be
>> going there given the recent rains.
>> Regards
>> Roger Giller.

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