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Re: delivery confirmation -- a cautionary tale

Subject: Re: delivery confirmation -- a cautionary tale
From: "Ed Anson" ed_anson
Date: Sun Dec 2, 2007 1:00 pm ((PST))
I once had to send my 744T in to Sound Devices for some adjustments. 
When they returned it (via FedEx) I had them send the package as 
signature required, and even included a note on the package to call me 
since I was expecting to be a few blocks away at delivery time.

But I also took the precaution of monitoring the tracking online. 
Suddenly, I saw it marked as delivered: "Signature on file". I 
scrambled for home, and found it in plain view on my front porch. Since 
well over a thousand cars pass in front of my house daily, I was a bit 
upset.

Regardless of the carrier, I have found that notices such as "Signature 
Required" and "Fragile" have little effect on actual handling. 
"Insured" generally does a bit better.

Ed

On Dec 2, 2007, at 9:28 AM, Suzanne Williams wrote:

> I had something similar happen to me once. The package was marked as
> delivered, but I had been there the entire time and never seen a
> truck.  I called and fumed over the telephone, only to be given the
> run around.  The next morning, after a very sleepless night, I found
> the package under my screen door, where the driver and left it AFTER
> delivery hours and AFTER signing it as being delivered.  It pays to
> be careful!





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