canberrabirds

Problem with Ebird App on iPhone (?)

To: Anthony Willis <>
Subject: Problem with Ebird App on iPhone (?)
From: John <>
Date: Tue, 5 Oct 2021 06:10:27 +0000
Hi Anthony,

This may be a software issue with bird running on iOS 15, which has only just come out. In the short term, you can just delete your iOS update and go back to using iOS 14.whatever. This page explains the procedure for older iPhones: https://www.imyfone.com/iphone-space-saver/how-to-delete-an-ios-update-on-iphoneipadipod-touch/

Good luck!
John

On 5 Oct 2021, at 4:06 pm, Anthony Willis via Canberrabirds <> wrote:

Dear Chatliners.  

I hope someone can help me with my Ebird app problem, please.

I have had Ebird running successfully on my iPhone 7 for several years without problems.
The Ebird version is listed as 2.6.4/(2.6.36).  I have been running the iPhone on iOS14.whatever until recently, when I updated to iOS15.0 and now iOS15.0.1.

Until Sunday everything was going fine with entering data into Ebird, then suddenly, from Monday 4 Oct, I have had problems.  When I start a checklist and then go to "choose a location" and tap on any of the locations, the program crashes. This occurs if I use Recent, Nearby or Map options. If I put in nothing and stay with Auto selected latitude/longitude, when I get to the end, the program insists on me choosing a location - and then crashes when I do.

Now this might be partially my fault, as when I went to iOS15 and restarted the iPhone various windows popped up asking for me to choose various setups which I did not understand.  I thought I took most of the defaults.  I'm sure Ebird was running on iOS15.0 but maybe the problems started with 15.0.1 - I'm not sure, but I think not.

This iPhone is supposed to have security on it (as far as I know!) .

If anyone else is having problems such as these please let me know - maybe I have to wait for iOS15.0.2.  On the other hand if everyone else's similar system is working okay then I have some other problem.  Any suggestions on how to overcome such a problem would be very welcomed.

If I enter my eBird account via the internet on a laptop computer it works fine, so the fault doesn't appear to be with the account - it seems to be the App itself on the iPhone.

Any help would be very much appreciated.

Thanks
Tony Willis







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