Problem with Ebird App on iPhone (?)

To: Rodney & Deborah Ralph <>
Subject: Problem with Ebird App on iPhone (?)
From: Lindell Emerton via Canberrabirds <>
Date: Tue, 5 Oct 2021 05:48:59 +0000
I had the same problem on Monday as you did Tony, couldn’t get the location entered before it crashed so when I got home I entered it manually on my desktop but of course didn’t have the map info. 
I have an iPhone 11 Pro and am running IOS 14.7.1. Will try again tomorrow to submit data. 

Lindell Emerton - iPhone
0418 227 247

On 5 Oct 2021, at 4:32 pm, Rodney & Deborah Ralph <> wrote:



One suggestion is to put the problem on eBird Facebook, it helped us when we had a problem. eBird Australia | Facebook





From: Canberrabirds <> On Behalf Of Anthony Willis via Canberrabirds
Sent: Tuesday, 5 October 2021 4:06 PM
Subject: [Canberrabirds] Problem with Ebird App on iPhone (?)


Dear Chatliners.  


I hope someone can help me with my Ebird app problem, please.


I have had Ebird running successfully on my iPhone 7 for several years without problems.

The Ebird version is listed as 2.6.4/(2.6.36).  I have been running the iPhone on iOS14.whatever until recently, when I updated to iOS15.0 and now iOS15.0.1.


Until Sunday everything was going fine with entering data into Ebird, then suddenly, from Monday 4 Oct, I have had problems.  When I start a checklist and then go to "choose a location" and tap on any of the locations, the program crashes. This occurs if I use Recent, Nearby or Map options. If I put in nothing and stay with Auto selected latitude/longitude, when I get to the end, the program insists on me choosing a location - and then crashes when I do.


Now this might be partially my fault, as when I went to iOS15 and restarted the iPhone various windows popped up asking for me to choose various setups which I did not understand.  I thought I took most of the defaults.  I'm sure Ebird was running on iOS15.0 but maybe the problems started with 15.0.1 - I'm not sure, but I think not.


This iPhone is supposed to have security on it (as far as I know!) .


If anyone else is having problems such as these please let me know - maybe I have to wait for iOS15.0.2.  On the other hand if everyone else's similar system is working okay then I have some other problem.  Any suggestions on how to overcome such a problem would be very welcomed.


If I enter my eBird account via the internet on a laptop computer it works fine, so the fault doesn't appear to be with the account - it seems to be the App itself on the iPhone.


Any help would be very much appreciated.



Tony Willis








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