I agree that the after sales service of Swarovski is excellent.
My 7 yr old, but lovingly looked-after Swarovski bins needed repair and had
to be sent by Swarovski to Austria. Mark Schleicher, from Photo Continental
Brisbane, arranged with Hannes Nothdurfter of Swarovski Sydney, that I have
a loan pair until they arrive back. The loan pair of Swarovski arrived soon
after. They were a welcome sight and almost felt like a Christmas present.
Judy Leitch
-----Original Message-----
From:
On Behalf Of Valentine,
Peter
Sent: Thursday, 22 December 2011 8:38 AM
To:
Subject: Buying USA versus Australia
Like others, I have bought from B&H a few years ago but with the strength of
the Australian dollar the differences in prices are not much now. I believe
some companies have also adjusted their regional pricing system. I had
purchased Swarovski binoculars from both Adelaide Optics and also from
Bintel, but most recently I could not get a response from Bintel for a
Swarovski Scope so I did what a number of birding colleagues in Townsville
have been doing, asked our local photographic shop for a quote. That proved
a winner all round and also, the camera store is now stocking Swarovski bins
and scopes. Townsville has got a healthy population of active birders, but I
suspect there must be options to go local elsewhere. In the case of
Swarovski the after sales service in Australia is fantastic.
Peter Valentine
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