Wish I could share that view Jill - I had a few quality issues with my Zeiss
(e.g. the casing coming off the body) and sent them back via OSA (no
criticism of them) - Zeiss claimed the bins had been dropped and charged me
a LOT of money - I recall there was a slight dent in one barrel but
optically they were fine - and that does not explain how the casing came
away or some of my other issues. OSA have been fine and showed me the quote
and tried to negotiate a better deal, but I am not at all happy with Zeiss
On 21 May 2011 14:51, Jill Dening <> wrote:
> Hi All,
>
> There was discussion some time back about the quality of service of various
> optical handlers, and I have something to add. I have received completely
> satisfactory service from Zeiss and its Australian agent, Outdoor Sporting
> Agencies.
>
> I bought a pair of Zeiss Conquests in the US in 2006. I bought them not as
> my main binos, but for times when I want a lightweight pair, as when I am
> travelling or doing longer walks. I have been very happy with them for this
> purpose, though the quality is no match for my 8x42 Leicas. Nor are the two
> in the same price range. This year I had problems with the exit lens glass
> and rubber containment rings. Because I had bought the binos overseas I
> incurred a standard cost of $80 for insurance and sending them to Germany. I
> thought this reasonable, as the Australian agents had had no part in the
> original sale.
>
> The binos have just arrived home, repaired under warranty with no
> discussion. I am a satisfied customer.
>
> Cheers,
>
> Jill
>
>
> --
> Jill Dening
> Sunshine Coast, Queensland, Australia
>
> 26° 51' 41"S 152° 56' 00"E
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