Hi All,
There was discussion some time back about the quality of service of
various optical handlers, and I have something to add. I have received
completely satisfactory service from Zeiss and its Australian agent,
Outdoor Sporting Agencies.
I bought a pair of Zeiss Conquests in the US in 2006. I bought them not
as my main binos, but for times when I want a lightweight pair, as when
I am travelling or doing longer walks. I have been very happy with them
for this purpose, though the quality is no match for my 8x42 Leicas. Nor
are the two in the same price range. This year I had problems with the
exit lens glass and rubber containment rings. Because I had bought the
binos overseas I incurred a standard cost of $80 for insurance and
sending them to Germany. I thought this reasonable, as the Australian
agents had had no part in the original sale.
The binos have just arrived home, repaired under warranty with no
discussion. I am a satisfied customer.
Cheers,
Jill
--
Jill Dening
Sunshine Coast, Queensland, Australia
26° 51' 41"S 152° 56' 00"E
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