Hi Peter,
earlier on when they agreed to honour the warranty, the rep from
Adeal suggested (with a caveat that no fault of mine was implied) that a range
of things could lead to corrosion:
immersion
impact damage
rain
humidity, especially in tropical conditions
In recent correspondence the same rep said corrosion was not the issue.
I can understand how internal corrosion may have damaged the casing from the
inside without my knowledge. However, I cannot see how it would destroy the
focusing mechanism (it didn't seize gradually, it jammed tight suddenly due to
a mechanical failure such as would occur as a result of a broken cog or a
displaced spindle) or how it would break the lenses (the same lenses that were
not broken when I sent it for repair).
--- On Mon, 7/3/11, Peter Shute <> wrote:
From: Peter Shute <>
Subject: Leica's warranty and customer service
To: "" <>,
"" <>
Received: Monday, 7 March, 2011, 2:52 PM
In your case, it sounds like water had got inside and corroded lots of parts.
Aren't they supposed to be waterproof? How are they suggesting the water got
inside?
Peter Shute
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