Interesting to see others like David James have had similar bad
experiences to me- I had one of the big silver Leica telescopes bought
in 2000, which basically broke in half when i was on a tour in Uganda
in 2004- it was knocked against a seat back as it was being passed to
me and arrived all limp in the middle, quite incredible.
I sent this back to Adeal who were then the agents for Leica, and
received a note telling me that I'd dropped the scope and that it was
going to cost $1800 to repair, despite the supposed warranty. Needless
to say this was not pursued and I bought a Swarovski which has been
excellent despite constant heavy usage. I still plan to send the
remains back to Leica with a protest about such poor treatment. It's
something of an own goal for them too as I meet hundreds of birders
and this tale is duly relayed.
Not only that, I have two pairs of the supposedly dust and waterproof
Leica Ultravids 10x 42's. Both have now got lots of dust inside, and i
dare not get them wet as they are clearly no longer airtight. I sent
one one pair back when the right ocular actually came loose late last
year, and this was repaired and cleaned in timely fashion, but I still
have to do the same for the newer pair which are very dirty. For a
supposedly top of the range binocular this is unacceptable, and Leica
have really gone to the dogs as far as i am concerned, i cannot
recommend them any longer due to the series of bad experiences related
above. Swarovski certainly seem to bet them hands down for good service.
Phil Gregory
www.cassowary-house.com.au
===============================
To unsubscribe from this mailing list,
send the message:
unsubscribe
(in the body of the message, with no Subject line)
to:
http://birding-aus.org
===============================
|
