Jenny,
Thanks, good question.
There's no really easy way to do this, that's the difficulty. However we look 
at it, we need a human being at the end, scrutinising what's being sent and 
making sure what gets circulated out widely to people is complete and accurate. 
We can't really automate it.
So it's a matter of having one of us manning a phone line. On the front page of 
Bird-O at the moment, there is a hotline number people can call and leave a 
message. We get notified by email and can then act accordingly. This is ready 
to use now in fact.
Although we could automate some of this, there is really no better way than to 
do the hard yards. To make this kind of thing really really good, we have to be 
on call all the time. As I mentioned in the last response, some of the benefit 
of this is actually human engagement. I've had great fun so far, just talking 
to people who've found good birds.
Hope that answers the question.
Regards,
Simon.
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