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Hi to all birdos have the Panasonic Lumix
DMC-FZ20GN camera or any computer buffs
I am desperately would like you to shed some light
on the subject.
I bought this camera two weeks ago.
I read and followed instructions in the booklets provided. Took some
pictures (with the 16MB card provided). The pictures were beautifully
sharp and clear with different zoom sizes (through the LCD viewer) and
then something really weird happened. I couldn't download pictures to
my computer (running Window XP Professional) using the USB cable
privided. So I tried to install the software provided but the computer
tells me "there is no supported memory card" when I tried to download..
Then I tried to install the driver and the computer tells me XP already have
one. When I connect the camera to the computer using the USB cable and
turn the camera on the only thing on the camera LCD is a picture, there is
nothing tells me pc access. There is nothing on the computer screen tells
me to view, save or copy images. I first thought it might be the USB cable
(provided) or the USB port in my computer (although the scanner and the
printer using USB ports). I contacted a friend has the same camera and
tried with his cable and camera. He couldn't download his or mine pictures
to my computer. I then took it back to the store where I bought the
camera from. It didnot work there either and they told me to contact
Panasonic helpline. Instead I emailed to them and so far there is no
reply. I then contacted another friend has the same camera and tried with
his USB cable and camera and also his card reader. Again no avail. I
then took the camera to a computer shop and tried with one of shop's computers
and hey presto it worked. I unplugged it and reconnected a few times it
worked perfectly. The owner of the compute shop thinks it might be
the USB port in my computer. I then bought a USB 2.0 PCI card from
him and guess what it didnot work (I have not gone to see him yet).
Following this I tried three more different computers and also didnot
work. I am completely utterly bamboozled. Is there
something wrong with the camera? Is there something in the computers
conflicting with the camera configuration? How come only one computer
recognized the "download" signal but not others? I have a video camcorder
and have no problem of downloading still pictures or movies to my
computer. My daughter has a Canon digital camera and has no problem of
downloading pictures to my computer. Can you help?
Cheers
Vincent Lee
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