Hi Chris,
Yours was not an unusual situation when using "booking agents" These
people are opportunists who not only sting the guest but also the
accommodation provider (up to 30%) As someone who has been in the
accommodation industry for a few years, please take it from me - always book
direct with the hotel!!!!! The hotel's web site will always have direct
contact details.
Andrew
Trish and Andrew Forsyth
RED MILL HOUSE
11 Stewart Street
Daintree 4873 QLD
AUSTRALIA
61 7 40986233
<http://www.redmillhouse.com.au/> www.redmillhouse.com.au
<http://www.daintreebirdwatching.com.au/> www.daintreebirdwatching.com.au
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<http://www.tripadvisor.com.au/InfoCenter-a_ctr.top__5F__inns__5F__ROW>
2011 Tripadvisor winner Top 10 To-Die-For Inns and B&Bs
P Please consider the environment before printing this e-mail
-----Original Message-----
From:
On Behalf Of Chris Brandis
Sent: Tuesday, 29 January 2013 9:57 AM
Cc:
Subject: Cautionary tale re paying for overseas
birdingtrips
I booked a hotel in Singapore via a booking agency but I was delayed.. I
rang them to get the booking transferred but they stated I had to cancel,
hotel policy, and rebook and pay again.
I said I would get back to them but I did not.
When I got to Singapore Airport there are instant accommodation agencies
just outside the gates so I booked into the same hotel. When I got there
they said that it was not there policy and I could have transferred without
a problem.
Trouble is finding the hotel contact number as on the web they all seemed to
go through the same agencies.
Cheers Chris
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