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Attached email

To: <>
Subject: Attached email
From: "Robert & Carmen King" <>
Date: Sun, 13 Jan 2002 11:07:30 +1000 (E. Australia Standard Time)
Birding Aus: This email has been sent to you through a friend's email service, as I do not have a facility of my own. Any replies or enquiries may be addressed to me at the sender's email address, or to me:
John Young,
P.O. Box 57,
Trebonne, Q4850
Phone/Fax: (07) 47771271
 
Yours sincerely,
John Young
WIN News Wildlife.
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To: <>
Subject: Tour Operators' Conflict
From: "Robert & Carmen King" <>
Date: Sun, 13 Jan 2002 11:00:30 +1000 (E. Australia Standard Time)
Birding-Aus:
Birding in Australia, in one form or another, has become big business. Tour operators, all over Australia stand to gain enormously if they work together. I personally am a wildlife film-maker, which keeps me busy for most of the year. Where possible, I pass on as much as I can to help all birding enthusiasts to find those "special" birds.
If I can't help, or time is short, then I will suggest others who I know will give their best and inform people in an honest, and above all, hospitable way. Personal conflict between operators (some operators) has and always will be there. If it's kept at a personal level, then that's their business. However, when it gets out into the public arena, then that is something else which not only affects the business, but it affects families as well.
It has saddened me in recent times to learn of an operator condemning the quality and expertise of Fine Feather Tours, based in the Mossman, North Queensland, area.
Normally, I would not intervene. However, as I know the proprietors of Fine Feather Tours, I could not sit by and listen to, nor read about them in a bad light. Del and Pat Richards are friends of mine. I can only describe Del, who takes many birdwatchers out, as one of the finest human beings I know.
Many have spoken to me after having been on his tours and said how informative and talented he is. Del comes from a bushie's background, as I do. He has "done it tough" as many landholders have over the years. I admire him and his wife Pat for what they have achieved.
In North Queensland, when it comes to knowledge about our native birds, Del is right there with the very best.
I have been shown an email that said, quote: "Fine Feather Tours... does not make the grade and you will see that the better birdwatching operations here do not link to them."
I feel sorry that any operator feels the need to write such a thing when, by cooperating, all operators could gain so much together.
North Queensland is a paradise and all operators are skilled in their own fields, as Fine Feather Tours is in theirs. I say: "Let's help each other; pass business on. You can only benefit in the long run."
Life is tough enough without bickering and running each other down. That helps nobody. In fact, it can only be detrimental to your own business. This should be standard business ethics. Don't denigrate the opposition, let the customers form their own opinions.
I personally am honoured to know Del and Pat Richards from Fine Feather Tours and have no hesitation in saying that they are very professional indeed. I cannot recommend them enough.
Good birding,
John Young,
WIN News Wildlife 
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