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[ts-7000] TS-7260 fails when console connected

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Subject: [ts-7000] TS-7260 fails when console connected
From: "jywmpg" <>
Date: Sat, 24 Mar 2012 12:22:58 -0000
I got a shipment of several TS-7260s yesterday, and got hard failures on the 
first two that I powered up.  When I apply power, the red LED blinks on and off 
once, then comes on and stays on.

On the first board, I plugged a serial cable into the console, a thumb drive in 
one of the USB ports, and a network cable in the the RJ-45 jack.  The very 
first time I powered the board up, it failed as described above.  Hyperterm was 
connected to the console at the time and showed no interaction.

On the second board, I powered it up with no cables connected and it appeared 
to boot just fine, as the LEDs flickered on and off as normal. I then turned 
power off, plugged in the serial cable, powered on, and the board failed as 
above.  

I checked the voltages on the serial line, and they appear to be within spec.  
The TS-7260 power is supplied by a 12VDC wall wart that I checked with a 
voltmeter prior to powering up the first board.  All work was done with 
reasonable no-static procedures.

Now I have two boards that refuse to boot, and I am a little gun shy about 
applying power to the rest of the boards.  I have initialized a good number of 
these boards over the years using this same procedure without issue.

I plan to file an RMA, but my question to the group is:  How does this happen?  
Can a bad serial cable (that appears to be good) kill a TS-7260?   A more 
general question is: Is the TS-7260 a robust SBC, or is it fairly easy to 
destroy? These are not the first boards that have failed under fairly benign 
circumstances and I am wondering what other people's experiences with this 
board are.

Regards,

jw





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