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Re: [ts-7000] SSD SATA froze...harbinger to a painful recall similar to

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Subject: Re: [ts-7000] SSD SATA froze...harbinger to a painful recall similar to TS SD Card corruption?
From: "Breton M. Saunders" <>
Date: Thu, 02 Dec 2010 10:20:18 +0000


On 12/01/2010 06:44 PM, aging_independently wrote:
Hi all,

Our TS7800-based product initially used a SD Card for a small database.  Like others here, after weeks of chasing SD Card corruption returns, ultimately we learned the root cause was a not-immediately-fixable issue with the TS7800 hardware. So we quickly (but painfully) redesigned our product to use a SSD SATA for the database instead and recalled all product in the field.

Now, after a few months of service in the field, we just experienced our first SSD SATA failure. Troubleshooting, the SATA SSD drive was not mounted as a device. The mount command did not list /mnt/sda as mounted and a search of /dev/ did not show the sda or sda1 devices, indicating the SATA SSD drive was not available. Software-forced rebooting the SBC did not correct the problem. However power cycling the TS7800 and the OCZSSD2-1VTX30G SSD drive, the system returned to a normal working state. [Unfortunately, we did not yank the SSD out of the system and query with a tool like Crystal Disk.]

Very interesting.
If you pull the SSD and plug it into a PC does the kernel recognize that a drive is attached?

We had a 120gb VTX 2 drive fail yesterday - the failure was in a laptop (x86_64 running linux).  When we plugged the drive into another computer the kernel did not even recognize that a drive was attached.  Our conclusion was that the drive somehow scribbled over its own firmware and therefore was bricked - although I would caution - this is just wild speculation.  The fact is that the drive was bricked.

I worry that since our product always has lots of serial traffic at same time as database reads/writes (simultaneous serial traffic rumored to be related to SD Card corruption), the SDD somehow got the freeze from the TS7800 hardware or low-level software. [Btw, our life-safety product is fully-protected against sudden power loss (supercap and battery backup).]

I would suggest using a real laptop hard drive in your product.crease the lifespan of the drive."]

2. OCZ recommends "garbage collection" once a month ... is there a way to do this on the TS7800 running "standard" TS-provided linux?


Look up TRIM support in linux.  I think that you will need a 2.6.35 or later kernel version (but this is only from a quick web search).

Good luck,

    -Brett


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