USA Online Audio Retailers and Their Return Policies
I live in an area that does not have a pro audio retail store nearby.
So I purchase from an audio retailer with an Internet store.
Once the equipment is ordered online and the package is delivered, I
may discover that the gear does not meet my needs for some reason.
For example, an audio recorder may not work to my satisfaction with
the mics I already own. Or the recorder's controls may be difficult
to manipulate. Or perhaps the recorder's mic preamps are not quiet
enough for nature recording. Or maybe the battery life is too short
to be useful.
If I'm not satisfied, then I want to return the gear for a refund.
Several retailers are willing to accept returns of opened items and
provide a full refund. I have listed them below in two groups: Those
retailers that allow you 30 days or more to evaluate the product
before returning it, and retailers who allow 15 days or less
(sometimes a lot less).
It's a good idea to talk with the vendor's representative about their
policies before placing your order. If you are requesting a refund,
be careful to follow all requirements of the retailer for the item's
return.
Any return must be in "as-new" condition. The returned item must
include all packaging, documentation and other paperwork. If the
equipment or other items in the package show any sign of wear, the
retailer may charge a re-stocking fee, or may refuse to accept it at
all. As long as you're very careful with the equipment, there should
be no problem receiving a refund.
I find that the retailer will have fewer questions about a return if
you are able to make the decision in a few days. So make an effort to
evaluate your purchase promptly.
No retailer refunds the cost of shipping if you want a refund. You
will have to pay for shipping to and from the dealer. To me, that's a
small price to pay for the chance to evaluate new gear at home, using
your mics and other gear you already own.
--oryoki
returns OK in 30 days
---------------------------
8th Street
www.8thstreet.com/returnpolicy.asp
American Musical Supply
http://www.americanmusical.com/Content--id-11--lr-y.html
Core-Sound
http://www.core-sound.com/products.php
Giardinelli.com
http://giardinelli.custhelp.com/cgi-bin/giardinelli.cfg/php/enduser/std_adp.php?p_faqid=1259
Guitar Center
http://guitarcenter.custhelp.com
J&R Music
http://www.jr.com/templates/information/general_shopping.tem#G05
Music 123
http://www.music123.com/Music123-Return-Policy-g24t0.Music123
Musician's Friend
http://tinyurl.com/ypklyp
Musician.com
http://musician.custhelp.com/cgi-bin/musician.cfg/php/enduser/std_adp.php?p_faqid=1263
Sam Ash
http://www.samash.com/help/#Anchor-What-3800
Same Day Music
http://www.samedaymusic.com/returns
Spectrum Audio
http://www.spectrumaudio.com/support.php#returns
Sweetwater
http://www.sweetwater.com/help/returns-exchanges.php#2
Zzounds
http://www.zzounds.com/returns
returns OK in 15 days (or less)
---------------------------
Adorama
http://www.adorama.com/catalog.tpl?op=faq#Our%20Return%20Policy
B&H Photo Video
http://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp
Front End Audio
http://www.frontendaudio.com/category_s/154.htm
Mic Supply
http://www.micsupply.com/returnpolicy.htm
Trew Audio
http://www.trewaudio.ca/faq.htm
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