Just wanted to pass on that I had the same issue as John did with my Minox
binoculars, and also had the same wonderful service in response! I was
without them for a couple of months, but they sent back a replacement pair.
Mine are probably the next model up from John's, so I was very happy to
get a working pair back at no cost to myself!
On Mon, Aug 12, 2013 at 2:24 PM, John Leonard <>wrote:
> Two years ago I bought a pair of Minox BG 10 x 42 binoculars. These are
> waterproof, roof prism binoculars with a wide field of view (6.5 degrees at
> 1000m). They are actually bottom of the range, but I can throughly
> recommend them for beginners, and people like me who don't want to spend
> too much on their optics. I might have gone for the next range up but as I
> was buying them from the US they came in at US$299 (plus postage) and so
> avoided import GST.
> There has been some debate as to whether binoculars in the US have
> warranties that will be honoured. Well, on a recent trip to Bali the left
> hand lug attaching the shoulder strap inexplicably broke (only soft straps
> used, no knocks, no rough handling).
> After enquiring at Optics4Birding where I bought them from, I was directed
> to Minox USA, then Minox Germany, and today I have learnt that Minox are
> going to replace the binoculars.
> So I can recommend this model, Minox binoculars' customer care, and buying
> Minox optics from the US.
> John Leonard
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