IT Service Management with ITIL in QLD Government
When: Thursday 24 October - 7.30am to 9.30am
Venue: The Chifley, 103 George Street
Cost: $40 including GST
Features: Breakfast, Networking. Already over 50 participants - CIO's / (IT)
Managers.
Register: http://www.artofservicedirect.com click on Enrol, Brisbane Events
About this Event
Several QLD governments have started looking at how IT Service Management can
help increase service levels and efficiency. This briefing illustrates the
current
challenges for QLD government and where ITIL fits into QLD-governments
IT-strategy.
Speaker: Ivanka Menken, Certified Service Manager, Director The Art of Service
Summary:
You are cordially invited to attend an ITIL IT Service Management breakfast
session presented by The Art of Service. Ivanka Menken is Director of The Art
of Service. Using
her expertise in IT Service Management solutions, organisation change, people
management, IT strategy, Ivanka coaches management teams in how to orchestrate
change,
lead assessments of organisation capability, and work with The Art of Service
teams to craft appropriate programs for improving clients' organisational
maturity.
What You'll Get:
- Insight into the pressing, urgent issues of today and tomorrow, distilled
into a brief overview.
- Interaction with thought leaders by networking with your peers during
question-and-answer sessions with The Art of Service specialists.
- Accessibility and convenience. These Briefings are designed to deliver the
most critical information without taking too much time from your busy schedule.
Registration is on a first-come first-served basis, so we encourage early
registration. To join, please register at www.artofservicedirect.com If you
have questions or
concerns about the breakfast session email or call
1300 13 44 99
Birding-Aus is on the Web at
www.shc.melb.catholic.edu.au/home/birding/index.html
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